Lets patients link/unlink devices, see what data is shared, and adjust scopes at any time. Shows last sync and any errors requiring attention.
Back-office console for support teams to inspect a user’s connection state, last sync time, error history, and queued retries, without exposing PHI beyond minimum necessary.
Benefits
- Faster issue resolution
- Fewer escalations to engineering
- Better patient guidance during troubleshooting
Notes
- Mask tokens and redact raw payloads; show metadata first.
Great for:
- Patient Support Teams: Quickly assess connection status, sync history, and error patterns without escalating to engineering.
- Portal Product Owners: Offer patients transparency and control over device connections and data sharing scopes.
- Privacy and Compliance Leads: Enforce minimum necessary access by redacting payloads and surfacing only metadata for operational triage.