The Care Plan Reconciliation (EMR Sync) solution bridges external care management platforms and the EMR’s native care plan framework. It automatically aligns goals, tasks, and updates across systems, ensuring that every stakeholder, from community care managers to bedside nurses, works from the same, up-to-date plan of care.
By using SMART on FHIR and bi-directional synchronization, this tool reduces rework and documentation drift. Provenance tagging provides full traceability of what was updated, by whom, and when, creating audit-ready visibility while preserving local workflow autonomy. Conflict-resolution logic handles overlapping edits gracefully, ensuring that care teams never lose context or overwrite important updates.
Benefits
- Less rework: Eliminates manual re-entry of tasks and notes between care management platforms and the EMR.
- Single source of truth: Keeps all teams aligned around the same, current care plan, no matter where they document.
- Better visibility and coordination: Surfaces external updates instantly inside the EMR, improving situational awareness and patient safety.
- Audit-ready transparency: Tracks every change with provenance and conflict-resolution details for compliance and QA review.
Key Capabilities
- Bi-directional task synchronization between external care management systems and the EMR plan of care.
- Provenance tagging for every goal, note, and task update, preserving authorship and timeline integrity.
- Conflict-resolution logic to merge overlapping edits and maintain version consistency.
- SMART on FHIR integration leveraging CarePlan, Goal, and Task resources for standards-based interoperability.
- Dashboard reconciliation view to review pending updates, flag conflicts, and approve merges in one click.
- Audit export summarizing sync events, authorship metadata, and reconciliation outcomes.
Great for
- Care Managers and External Coordination Teams: Align care management goals and activities with EMR plans of care to eliminate duplicate documentation and streamline updates.
- Health Information Management (HIM) and Compliance Teams: Strengthen documentation integrity and ensure defensible provenance through bi-directional sync and conflict-resolution workflows.
- Clinical Informatics and EMR Analysts: Govern SMART on FHIR reconciliation logic, monitor synchronization fidelity, and surface misalignments using dashboard overlays and traceability metrics.
- Population Health and Payer Integration Teams: Maintain accurate shared care plans across organizations to improve quality reporting, incentive alignment, and member outcomes.